General Terms and Conditions (AGB)
1. Conclusion of the Contract and General Provisions
1. Conclusion of the Contract and General Provisions
1. Conclusion of the Contract and General Provisions
1.1 Conclusion of the Contract: A contract is established when the offer or quote is confirmed in writing via email or text form.
1.2 Contract Content: The content of the contract is based on the agreed scope of services and any subsequent changes, which must be confirmed in writing.
1.3 Prices: All prices are quoted net, excluding VAT unless otherwise agreed.
1.4 Contract Duration: The contract duration is determined by the agreed project or service package.
1.1 Conclusion of the Contract: A contract is established when the offer or quote is confirmed in writing via email or text form.
1.2 Contract Content: The content of the contract is based on the agreed scope of services and any subsequent changes, which must be confirmed in writing.
1.3 Prices: All prices are quoted net, excluding VAT unless otherwise agreed.
1.4 Contract Duration: The contract duration is determined by the agreed project or service package.
2. Billing and Payment Terms
2. Billing and Payment Terms
2. Billing and Payment Terms
2.1 Billing: Billing will be done on a monthly basis unless otherwise agreed.
2.2 Payment Terms: Payments are due within 14 days from the invoice date.
2.1 Billing: Billing will be done on a monthly basis unless otherwise agreed.
2.2 Payment Terms: Payments are due within 14 days from the invoice date.
3. Delivery of Services
3. Delivery of Services
3. Delivery of Services
3.1 Project Lead Time: New projects must be announced at least 14 days in advance to ensure proper scheduling and resource allocation.
3.1 Project Lead Time: New projects must be announced at least 14 days in advance to ensure proper scheduling and resource allocation.
4. Use of Digital Products (Online Courses)
4. Use of Digital Products (Online Courses)
4. Use of Digital Products (Online Courses)
4.1 License: Upon purchasing any digital products, including online courses, the client receives a non-transferable, non-exclusive license to access and use the materials for personal or business purposes.
4.2 Refunds and Cancellations: Digital products are delivered immediately upon purchase, therefore refunds are generally not available, except in cases of technical issues or failure to deliver the product as described.
4.1 License: Upon purchasing any digital products, including online courses, the client receives a non-transferable, non-exclusive license to access and use the materials for personal or business purposes.
4.2 Refunds and Cancellations: Digital products are delivered immediately upon purchase, therefore refunds are generally not available, except in cases of technical issues or failure to deliver the product as described.
5. Support and Issues
5. Support and Issues
5. Support and Issues
5.1 Technical Support: If any issues arise regarding access to digital products (e.g., login or download problems), customers should contact the service provider for technical support.
5.1 Technical Support: If any issues arise regarding access to digital products (e.g., login or download problems), customers should contact the service provider for technical support.
6. Limitation of Liability
6. Limitation of Liability
6. Limitation of Liability
6.1 Liability: The service provider is not liable for any indirect damages, such as lost profits or data, unless they result from gross negligence or willful misconduct.
6.1 Liability: The service provider is not liable for any indirect damages, such as lost profits or data, unless they result from gross negligence or willful misconduct.
7. Intellectual Property
7. Intellectual Property
7. Intellectual Property
7.1 Copyright: All materials, designs, and digital content remain the intellectual property of the creator. They may not be reproduced, distributed, or modified without written permission.
7.1 Copyright: All materials, designs, and digital content remain the intellectual property of the creator. They may not be reproduced, distributed, or modified without written permission.
8. Final Provisions
8. Final Provisions
8. Final Provisions
8.1 Governing Law: This contract is governed by the laws of Germany. Any disputes will be subject to the jurisdiction of the courts at the service provider’s location.
8.1 Governing Law: This contract is governed by the laws of Germany. Any disputes will be subject to the jurisdiction of the courts at the service provider’s location.
GET IN TOUCH
GET IN TOUCH
GET IN TOUCH
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